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Light blue sandals womens11/24/2023 ![]() We advise that you use a tracked postage option as we cannot refund any order without receiving the sandals back in to our warehouse. We cannot accept responsibility/reimburse for any lost or damaged items so please do use a trackable service and keep your proof of postage. In the case of a return we ask that you fill out the form you received with your order and send it via a recorded delivery service back to us at: Customers have to cover the postage cost of the return. We are unable to offer the Free Returns service. ![]() In this case, your return/cancellation must be requested once the order has arrived. If your order has already been processed and is in transit, it is not eligible for cancelled delivery. However, a delivery can only be cancelled if it does not have an assigned tracking number for shipping. For products on sale purchased online from our webstore, this return period is reduced and sandals can be returned within 14 days of receiving them for a full refund of the amount of the purchase. Sun-San & Salt-Water Sandals that are purchased online from our webstore can be cancelled/returned within 28 days of delivery for a full refund of the amount of the purchase. The cost for sending out our dispatches is based on using trackable services NOT on providing next day although that is most often the case. Our warehouse and all Courier services also deserve a break with their families and often we rely on a skeleton staff of eager beavers. Please note during national holiday periods (Easter / Christmas / Bank Holidays) delivery and dispatch will be slower. We have not offered Saturday delivery as our customers have to pay a high premium for this service. Delivery will be next working day: Monday. If we receive your order after Midday on a Thursday then it will be processed for pick up by the courier on Friday afternoon. If we receive your order before midday on a Friday it will be processed on the next working day (Monday). Next day delivery includes any number of pairs up to 4 kilos. ![]() In the UK we try to deliver your sandals next day delivery if we receive your order before Midday. Scottish Highlands, Channel Islands & Ireland will be by Special Delivery trackable (3 days) *a signature is requiredĪll purchases for delivery to mainland UK are £6.00 up to 4 kilos (4000g).UK mainland deliveries are sent whenever possible Door to Door Courier (24 hours from the point the parcel is picked up from our depot) *a signature is required.If no one is available at your address to take delivery, we will endeavour to ensure you receive a note that the Products have been returned to our premises or being held by the delivery company, and in either case, you will need to rearrange delivery. We deliver door to door not person to person so please make sure there is a trustworthy person at your stated address to accept your order. This sale cannot be used in conjunction with any other offer.Īll deliveries will require a signature.We will only accept returns if they are faulty OR you tell us within 14 days you want to return.
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